Privacy Policy and Terms of Service
Effective Date: 2025-01-07
Welcome to SugarLake Gear Co. (“we,” “our,” or “us”). By accessing or using our website sugarlakegear.com (the "Site"), you agree to be bound by the following Privacy Policy and Terms of Service. If you do not agree with these terms, please refrain from using the Site.
1. Privacy Policy
We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your information.
1.1 Information We Collect
We may collect personal information from you when you visit our website or interact with our content. This information may include, but is not limited to:
- Personal Identifiers: Name, email address, phone number (if you choose to contact us).
- Usage Data: IP address, browser type, device type, pages viewed, and other details about your interaction with our website (this is typically collected via cookies and analytics tools).
1.2 How We Use Your Information
We use the information we collect for the following purposes:
- To improve our website and user experience.
- To communicate with you if you contact us or subscribe to our newsletter (if applicable).
- To analyze and monitor site usage for performance and security improvements.
1.3 Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to improve functionality and enhance the user experience. These tools may collect information such as your browser type, language preferences, and browsing behavior. You can disable cookies through your browser settings, but please note that some features of the website may not work properly if cookies are disabled.
1.4 Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
1.5 Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services to you. These third parties are contractually obligated to keep your information confidential and are only permitted to use it for the purposes specified by us.
1.6 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please review the privacy policies of any third-party websites you visit.
1.7 Your Rights and Choices
You have the right to access, update, or request the deletion of your personal information. If you would like to exercise any of these rights, please contact us at CS@SugarLakeGear.com.
1.8 Children's Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.
2. Terms of Service
By accessing and using our website, you agree to comply with and be bound by the following Terms of Service:
2.1 Use of Website
You agree to use the Site in accordance with all applicable laws and regulations. You may not use the Site for any illegal purpose or in any manner that could damage, disable, overburden, or impair the Site.
2.2 Content Ownership
All content on the Site, including text, images, logos, videos, and other materials, is the property of SugarLake Gear Co. ® or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from the Site without our prior written permission.
2.3 User-Generated Content
If you submit any content to the Site, including but not limited to comments, reviews, or feedback, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute that content for any purpose.
2.4 Prohibited Activities
You agree not to:
- Interfere with or disrupt the Site or its servers.
- Upload or transmit any viruses, malware, or harmful code.
- Attempt to gain unauthorized access to any part of the Site or its systems.
- Engage in any behavior that violates the rights of others.
2.5 Disclaimer of Warranties
The Site and all its content are provided on an "as is" and "as available" basis. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components. Your use of the Site is at your own risk.
2.6 Limitation of Liability
In no event shall sugarlakegear.com, its affiliates, or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the Site, even if we have been advised of the possibility of such damages.
2.7 Indemnification
You agree to indemnify, defend, and hold harmless sugarlakegear.com and its affiliates from and against any claims, damages, liabilities, and expenses arising out of your use of the Site or violation of these Terms of Service.
2.8 Modifications
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms of Service.
2.9 Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Canada and the United States of America, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Canada and the United States of America.
3. Contact Us
If you have any questions or concerns regarding this Privacy Policy and Terms of Service, please contact us at:
Email: CS@SugarLakeGear.com
Phone: 1 888-877-3441
By using this website, you acknowledge that you have read, understood, and agree to
be bound by these Privacy Policy and Terms of Service.